The "new normal" in the Retail sector

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How should the retail sector fight back against the unprecedented situation in which it now finds itself? First and foremost, it's vital to be proactive, to send out a strong message of optimism to reassure workers and allow customers to do their shopping with confidence.

Do you already know what actions to take to achieve this goal?

How has the retail sector changed?

Like many other areas, retail has undergone a sea change, one that has - in the eyes of experts eager to restore hope - made it more fragile. So what are the changes currently taking place? Have consumers changed their purchasing habits? And if so, how? What design solutions can be adopted?

We've gathered up ideas, suggestions and statistics and put them together in an eBook called the “The 'New Normal' in Retail”. Download it now!


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